Terms & Conditions
Last updated: January 8, 2026
By accessing, browsing, purchasing, participating in drops or giveaways, or otherwise using this website, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, you should not use this website.
You confirm that you are of legal age in your jurisdiction of residence and have the legal capacity to enter into binding agreements.
1. Scope of Use & Agreement
These Terms apply to all users of the HERA website, including browsers, customers, and participants in drops, promotions, or giveaways. Continued use of the site constitutes acceptance of these Terms and any future updates.
2. Products, Drops & Limited Releases
HERA offers a curated selection of products that may include new items, pre-loved pieces, limited releases, and special drops. Availability, pricing, and descriptions may change without notice.
3. Final Sale & Linked Policies
Unless expressly stated otherwise, all sales are final. Purchases are subject to our Refund Policy, Shipping Policy, and Privacy Policy, which are incorporated by reference.
4. Giveaways, Raffles & Promotions
HERA may host giveaways or promotional campaigns. Each promotion will be governed by specific rules disclosed at the time of the campaign. HERA reserves the right to modify or cancel promotions.
5. Use of the Website
You agree not to misuse this website, violate intellectual property rights, compromise security, or engage in fraudulent or harmful conduct.
6. Third-Party Links & External Services
This website may include links to third-party services not controlled by HERA. We are not responsible for the content or practices of third-party websites.
7. Intellectual Property & Brand Disclaimer
All content on this website is the property of HERA or used under license. Third-party trademarks belong to their respective owners. HERA is not affiliated with or endorsed by third-party brands.
8. User Content & Submissions
By submitting content, you grant HERA a non-exclusive, royalty-free license to use such content. You confirm that submissions do not violate third-party rights.
9. Payments, Orders & Cancellations
You agree to provide accurate payment information. HERA reserves the right to cancel or refuse orders due to errors, availability, or suspected fraud.
10. Limitation of Liability
To the maximum extent permitted by Puerto Rico law, HERA shall not be liable for indirect or consequential damages. Liability shall not exceed the amount paid for the purchase.
11. Indemnification
You agree to indemnify and hold harmless HERA from claims arising from your misuse of the website or violation of these Terms.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Commonwealth of Puerto Rico. Disputes shall be resolved through binding arbitration in Puerto Rico.
13. Changes to These Terms
HERA may update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.
14. Contact
For questions regarding these Terms, please contact HERA at the official email address listed on the website.